2026.08.14

Primary application surfaces have been updated with new surface colors and a rounded container treatment around main content, giving the product a cleaner, more modern look. Full-screen experiences are unaffected.

Campaign pages now fully support dark mode, filling in gaps where components previously fell back to light-only styling.

Segments created from a population now record which population they came from, making it possible to trace a segment back to its source and understand how it was derived.

Agents will not better recognize long and short text questions in campaigns

Fixed visual glitches in the populations carousel when fewer than 5 cards are shown.

Fixed overflowing and truncated text in the "Select populations" modal shown when choosing a persona in chat.

Improved segment creation performance, which had slowed significantly during persona matching and population building.

Fixed an error that occurred when deleting a multiple choice option while editing a campaign.

Fixed video transcript response text being illegible (black on dark gray) in campaign results when using dark mode.

Fixed a missing icon on the campaign results page when a video question has no responses yet.

Fixed an issue where Campaign Participant stats failed to load entirely when no video minutes were present, instead of showing "0 min."

Fixed the entire Usage page shifting position when hovering over the date picker.

Fixed an issue where applying filters on the Usage page prevented navigating to subsequent pages of results.

Fixed placeholder text being hard to read in the Saved Questions folder in dark theme.